RETURN & REFUND POLICY

At Poster Shop Boys, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy within 15 days of receipt.

 

Returns Process

 

To initiate a return, simply contact us via email at hello@postershopboys.com. Please ensure that all items are returned in resalable condition.

 

Return Shipping

 

Please note that customers are responsible for the cost of return shipping. We recommend keeping your shipping receipt and tracking information until your return is confirmed by our team.

 

Exchanges

 

If you wish to exchange an item for a different product, please proceed with a return as outlined above. Once your return is received and processed, you can place a new order for the desired item.

 

Damaged or Defective Items

 

We stand by the quality of our products. In the event of transportation damage or defects, please reach out to us immediately at returns@postershopboys.com with the following details:

 

Email address used for the order

Order number

Customer name

Photo of the damaged or incorrect item

Photo of the package (if possible)

Our customer service will promptly assist you in resolving the issue.

 

Refund Procedure

 

Refunds will be issued to the original payment method used for the order. Please allow up to 14 days for the refund to be processed from the date we receive your return.